What My Clients Say

Testimonials & Reviews

“Andy has been so easy to work with, and has made this process simple. I’ve honestly not yet met him in person – because he so respected my time that he made it easy for me to do by phone and web. Thanks, Andy!”

— COLLEEN Q.

“Andy Zook was wonderful to work with. The communication was very timely and easy to understand during the loan process. Anytime I had a question, I received a quick response. I would highly recommend Andy.”

— ROBYN J.

“Andy Zook is very knowledgeable and extremely helpful. He made the pre-approval process very easy and answered all the questions making it easier to understand the whole home loan process. My husband and I are first time home buyer’s and Andy would check in to keep us updated through the whole process and answered any questions that we might have had. I would highly recommend using Andy Zook!”

– KAITLYN F.

“Working with Andy was an absolute pleasure! The process was made extremely easy, communication was fantastic, and we knew where we were in the process every step of the way. Fees were minimal and the rates were amazing. Couldn't have picked a better lender for my needs!”

— ALEX N.

“Andy Zook was fantastic to work with! He is very knowledgeable, professional, and available. The process was smooth, simple, and short. We appreciate all of Andy’s work and attention and we now have exactly the loan we wanted. Thank you Andy!”

— MARK G.

“I am a leading local Realtor and have worked together with Andy Zook for over 14 years. I find that Andy is exceptional with his communication skills throughout the loan process.  Andy makes himself available to Realtors and clients in the evenings and on weekends.  My home buyers appreciate Andy's professionalism and his attention to detail.  Andy and his team consistently meet essential timelines to ensure a successful home closing. It is always a pleasure to work with Andy Zook and A2Z Home Loans!”

– DANA F.

“My husband and I are first-time homebuyers. Andy facilitated a seamless process in obtaining our mortgage. I will use him on all future home buying endeavors. I highly recommend that anyone buying a home in the Central Oregon area go with Andy for their mortgage needs.”

— SHANNON M.

“Andy Zook has worked with me for the better part of a decade and has closed about 8 loans a year with our mutual clients.  He's always on time and his communications are a cut above.  Call Andy, he's one of a handful of the best in town and no one will do a better job on your loan!”

— NOAH V.

“Andy has been an incredible asset for me and my clients in real estate lending.  He has given great service to my clients and we have even done a few of our own personal loans with him.  He offers many different types of loan options for clients and isn't afraid of thinking outside the box to ensure a deal comes together.  He works hard to stay on the timelines that have been set up in the contract.  Another aspect that I appreciate about Andy is that he will tell you exactly what he can and can't do.  No empty promises and great communication as well.  If there is something he can't do, then he'll find someone who can and make sure you are taken care of no matter what.  He works with many different styles of clients, meeting their every need.  If you need everything carefully explained then he is patient and expressive.  If you've had dozens of loans, then he is efficient, without wasting anyone's time.  Andy is my go-to lender of choice and a real pleasure to work with!”

– SUSANNA A.

“Just closed on a loan with Andy for my third property in four years. He went above and beyond to get us qualified and closed on the loan on time. Being self-employed is sometimes hard to get qualified but Andy will stop at nothing to work with underwriters so they understand non-W2 scenarios. Super grateful to have Andy on our team.”

— MEGHAN S.

“Simply FANTASTIC!!!!!! Andy never stopped working to get us the best possible rate and truly looked out for our best interests at all times. I would recommend Andy to every person I could. Simply the best! As this was our first time getting a mortgage, we didn't know what to expect, but man they sure made it simple for us! No stress, no fuss, no challenges, perfection at every stage!”

— TAYLOR M.

“Andy Zook came highly recommended to me by my realtor, Tom S. I am so glad that I chose to work with a local lender when I was looking to buy a home in Bend. I am self-employed, which can pose more challenges when trying to secure a home loan. Andy took interest in my particular situation, and I found his expertise and kind, caring demeanor so reassuring. Purchasing a property can be a highly stressful endeavor, however, finding the right team to support you can make a huge difference. Andy and his team helped make the entire process practically hassle free! Andy exceeded all expectations and has continued to be a point of contact for me and has answered questions that have arisen since I've purchased my home. I would without a doubt recommend Andy Zook at A2Z Home Loans if you're looking to buy a home in beautiful Central Oregon.”

– MELISSA K.

“The process of refinancing from the beginning to the end was first class. Andy Zook was great to work with and his communication was superb.  I will always use and recommend working with Andy!”

— SHERRI M.

“Super easy to work with, great communication, went above and beyond. They were always responsive and on top of every detail throughout the process. Highly recommend”

— JESSICA H.

“The loan process these days can be a hassle or smooth and straightforward depending on who your mortgage broker is. Despite good credit, I have had stressful hassle-filled experiences in the past. I was referred to Andy 8 years ago. I have completed four loans with him since then. They have all gone smoothly and on schedule. Andy behind the scenes takes care of all the lenders inquiries. I can't imagine with working with anybody else. If you want an easy, reasonable process go with Andy. If you want nit picking, never ending back and forth inquires try someone else. Recommended without reservation”

– J. SALBA

“If you have a complicated loan this is the place to go! Andy will find a way and stick with you through to the end to get it done. We have used Andy for 3 loans and he was amazing each time. These loans were for multi-family investment properties. Highly recommend.”

— MEGHAN S.

“This was hands down the easiest refi I have ever done. Andy is on his game. A very quick, painless, and pleasant transaction that saved me a great deal of money per month. I would absolutely highly recommend having him process your loan!”

— WES G.

“I have known Andy professionally for several years and my experience with him over the course of time has repeatedly been well beyond expectations. Not only is he a consummate professional, but he has a well developed view of the financial and mortgage markets, an extremely friendly demeanor, and an impeccable work ethic. Our refinancing went as scheduled with a minimum of work. Andy is the first broker we've worked with who I've trusted implicitly that he is doing everything possible to put our interests first. We cannot recommend Andy more highly.”

– BRENDA C.

“My husband and I have worked with Andy on several loans over the past 10 years. We have also referred many of our friends to Andy and they also have nothing but positive experiences. We appreciate his professionalism and experience as well as his ability to help us navigate the mortgage world. Andy is trustworthy, responsive and we highly recommend his services to anyone looking for assistance with a mortgage.”

— L. WHITE

“Andy was a key part of the mortgage process for our family in a variety of ways:  He helped us with our personal home mortgage and offered very pertinent advice that saved us a two-year delay!  He assisted my mother in law when we moved her from out of the area to be closer to family.  As a Realtor, I have referred Andy to buyers over the years.”

— STACEY R.

“Andy has been incredible to work with! I started my search for a home in the Central Oregon area about a year ago and my realtor who works with Andy on a regular basis, recommended I get in touch with Andy before I even started putting offers in. I did reach out, and Andy has been so helpful from day one. I love asking questions and Andy has always been thrilled to answer my questions or explain anything I didn’t understand. He is very knowledgeable and helped my partner and I see all our loan options including a renovation loan vs FHA vs conventional loans, etc. He also was an incredible sounding board to help us get creative with how we could qualify for the optimal loan amount given all our credit history and current debts owed with vehicles and student loans. We ended up getting a conventional loan big enough for the house we wanted. The house had previous smokers and we are completely renovating the interior. Andy helped work with us and our realtor to get credits toward our closing costs and keep the most cash in hand so we could do renovations without needing a renovation loan. I couldn’t recommend Andy enough! He definitely tailored his recommendations and help to be on point with our specific needs and challenges. We will most certainly be going to Andy again for future home purchases and would recommend to anyone else looking to buy!”

– ERICA R.

“I have trusted Andy for my mortgage needs twice now, and he is phenomenal. Great communication, great attention to detail, friendly and professional, with the experience and expertise to find and secure the best product for your unique situation. I highly recommend Andy to anyone in need of mortgage services!”

— A. BARNES

“I recently refinanced a rental property with A2Z Home Loans, and it was an amazing experience thanks entirely to Andy knowing how to get things done and working hard on or behalf. We've used others in the past but non have been as diligent, personable, and determined as Andy. His positive attitude is extraordinary. A2Z Home Loans is the partner we've been looking for. I highly recommend A2Z for Central Oregon mortgages, refinances, and beyond.”

— KEN C.

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